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How it Started

Our 13+ years proven track record of achievements in building trusting solutions for government and enterprise organizations leverages our vast talent pool, diverse partnerships, and global delivery capabilities through strategically located representative offices and development centers in Cairo, Canada, Bahrain, Riyadh, and Duba. Our experts are always proud to build solutions that make countless customers, employees, students, citizens, and stakeholders happier.

Why Choose Us

Technology changes constantly. Our commitment never does.

As buzzwords like software and cloud architectures endlessly evolve, our strategic approach remains constant. It’s a mindset that puts your network security first, and keeps your data safe and all your devices updated. Our team of talented employee-owners, armed with a consistent process playbook, are able to troubleshoot every issue quickly and efficiently. From the first day of onboarding to our proactive services and custom app development, you’re getting a partner rather than a vendor. For over 25 years this process has been the recipe for our clients’ peace of mind.

From start to finish, we own every problem until it’s solved.

When you call on IT Solutions, we bring our tech knowledge and strategic savvy. We also bring our full commitment to completing every stage of every project to your satisfaction. Managing the latest technologies can be incredibly complex. When problems occur, our team works to get at the root causes so that you’re set up for future success, not future service calls. Along the way, we keep you informed and we don’t point fingers. You’ll find we play nice with other vendors, too. It’s all tied to the objective of keeping your business running smoothly and always poised for growth.

We are committed to your long-term success.

Guided by our core values, IT Solutions begins every client relationship with a win-win mindset. We operate from shared goals with each client so that your success is the biggest reward. We’re confident in our world-class team and we work to earn your trust for years to come.

We think beyond account management to create a real strategic partnership.

We pair each client with a Strategic Advisor who actually lives up to the title by serving as a strategic partner who can personalize a long-term IT vision for your business. Your Strategic Advisor works with you to oversee your entire technology journey — from regular reporting and road-mapping to budgeting and technology decision-making. We get to know your challenges and goals and what drives your business. Then we create a plan that grows with you. It’s why we have dozens of clients who have been with us for over a decade.

Our Mission

We are committed to providing results-driven solutions that bring real change to your business processes, operations, and entire ecosystem. We take a client-focused approach that puts you first and harnesses the expertise of our people and the power of our technology to deliver solutions shaped around your objectives and instructions. But most of all, DUS values and respects your time and we design our strategies and workflows around it.

Our Vision

Established in 2011 as a full-service global technology provider, ITWorx partners with the world’s leading organizations throughout their digital transformation journeys providing expertise across an integrated portfolio of services that includes customer experience, employee experience, data analytics, business process automation, DevOps, advanced infrastructure services, and cloud capabilities.